Q: Where can I find the shuttle service at the airport?
A: Our shuttle service picks up passengers at the designated Bus zone located outside the main terminal entrance.

Q: How often do the shuttles run?
A: Shuttles operate every 30 minutes from 5:00 AM to midnight daily.

Q: Do I need to book the shuttle in advance?
A: Advance booking is recommended to guarantee your spot, but walk-ups are accepted based on availability.

Q: How do I make a reservation?
A: Reservations can be made online through our booking platform or by email.

Q: Can I bring luggage on the shuttle?
A: Yes, each passenger is allowed two standard-sized pieces of luggage and one carry-on item.

Q: Is the shuttle service accessible for passengers with disabilities?
A: No, unfortunately not at this time..

Q: What if my flight is delayed?
A: Please inform us of any delays when possible. Our shuttle service monitors flight arrivals to adjust pickup times accordingly.

Q: What payment methods are accepted?
A: We accept credit cards, debit cards, and mobile payment options. Cash payments are accepted on board only for non-reserved rides.

Q: Can I cancel or change my shuttle reservation?
A: Yes, cancellations or changes can be made up to 24 hours before the scheduled pickup without any charge.

Q: What is the shuttle fare?
A: Fares vary depending on the destination within the city. Specific pricing details are available on our website and at the airport shuttle desk.

Q: Are children charged the same fare as adults?
A: Children under 5 years old ride free when accompanied by a paying adult.

Q: Is smoking allowed on the shuttles?
A: Smoking is strictly prohibited on all shuttle vehicles.

Q: Can I request a private shuttle or charter service?
A: Yes, private charters are available for groups. Please contact our customer service for pricing and availability.